Last Updated: 4 Aug 2025
IXOPAY uses selected Subprocessors to support the provision of our Products. Some of these Subprocessors are members of the IXOPAY Group (IXOPAY, Inc. and its subsidiaries) and some are third parties.
IXOPAY uses the following third-party entities as Subprocessors for the activities listed below:
Authorized Subprocessor |
IXOPAY Product as referred to in Billable Operations Annex |
Purpose of Subprocessing |
Subprocessor Location |
|---|---|---|---|
Bell Identification B. V. |
Payment Module: Network Tokenization |
Provision of network tokenization services to update or replace credit card information using issuer token systems |
Netherlands |
Cloudflare, Inc. |
Payment Orchestration Platform |
Static and dynamic content delivery and caching, DNS and built-in unmetered DDoS protection, limited to provision of bi-directional connectivity for publicly available IXOPAY services in conjunction with DDoS mitigation for IXOPAY infrastructure |
United States. Cloudflare operates via their Global Anycast Network as set forth here: https://www.cloudflare.com/network/ |
Microsoft Corporation |
All Payment Modules except Fraud Services |
Secure hosting services (Microsoft Azure) used for infrastructure and data processing including storage |
United States / EEA |
Mastercard Europe SA |
Payment Module: 3-D Secure |
Authentication and fraud detection via 3-D Secure protocol |
Belgium |
Mastercard Inc. |
Payment Module: Card Account Updater |
Transmission of cardholder data to Card Schemes to retrieve and provide updated account information |
United States |
Okta, Inc. (Auth0) |
Payment Orchestration Platform |
Identity and access management and related services, including authentication, login, logout, and monitoring functions to enable secure login and user access management |
United States |
Salesforce, Inc. (Salesforce Service Cloud) |
All IXOPAY Products |
Customer support case management services |
United States |
SendGrid, Inc. |
Payment Orchestration Platform |
Email delivery |
United States |
Synechron, Inc. |
Payment Orchestration Platform |
Provision of software development, technical support, and managed operational services |
United States |
Total System Services, LLC (d/b/a “TSYS”) |
Payment Module: Card Account Updater |
Transmission of cardholder data to Card Schemes to retrieve and provide updated account information |
United States |
Visa Inc. |
Payment Module: Card Account Updater |
Transmission of cardholder data to Card Schemes to retrieve and provide updated account information |
United States |
Worldpay, LLC |
Payment Orchestration Platform & Payment Module: Card Account Updater |
Transmission of cardholder data to Card Schemes to retrieve and provide updated account information |
United States |
In addition, IXOPAY Group companies are appointed as Subprocessors for all IXOPAY Products, as all services relating to the provision of the Products including support matters, software development and professional service may be performed by their employees.
IXOPAY Group Company |
Location |
|---|---|
IXOPAY, Inc., where the IXOPAY contracting entity is IXOPAY GmbH |
Registered seat in the USA |
IXOPAY GmbH, where the IXOPAY contracting entity is IXOPAY GmbH |
Registered seat in Austria |